Sansa has figured one way to break Phone Guy with seven words. He can't easily stomach the thought of this tribute being exposed to the luxurious horrors that make up the Capitol. He swallows down any disaparaging comments about the people that keep them all alive and fed and settles in with, "Well, some are overworked and others are not exactly rays of sunshine...people are decent here, kind even."

See? Totally neutral. "Th-that said, always be careful if any Capitolite approaches you and you're not comfortable with. You tell me and I'll make sure they back off." Phil could do that much: keep her safe from any bidders.