"Seven times. Going on my eighth," she says, as if she were just marking off how many times she's had to go to business conferences, as if it were just that, business. Not terrifying or harrowing, because it isn't to her. "And don't stress your sleep schedule. Believe me, no one here's getting the doctor-recommended eight hours."

There's something about her that puts people at ease, a sort of natural charisma associated most with salespeople and therapists. She tries to turn that charm on to Phil, to get him to stop tripping over his words.